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Knowledge Base

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2 ArticlesWhat3Things →

  • W3T Quick Start Guide & Promotion
  • What3Things

37 ArticlesAdministering WorkInConfidence →

  • W3T Quick Start Guide & Promotion
  • GDPR removal of individual details from cases
  • AI Functionality
  • Case Transfers
  • Filtering Reports

12 ArticlesAnonymous Conversations →

  • Translating the app
  • AI Functionality
  • Dashboard actions for admins
  • Tagging Conversations and Cases
  • Shared Details (Anonymous Conversations / Case Management)

19 ArticlesCase Management →

  • GDPR removal of individual details from cases
  • Translating the app
  • AI Functionality
  • Case Transfers
  • Allowing staff members to raise cases

20 ArticlesSurveys →

  • Translating the app
  • AI Functionality
  • Personalised Colours for Surveys
  • Groups for Managers & Admins
  • Survey Analysis

32 ArticlesWorkInConfidence →

  • W3T Quick Start Guide & Promotion
  • GDPR removal of individual details from cases
  • Translating the app
  • What3Things
  • AI Functionality

7 ArticlesGetting Started →

  • What3Things
  • Registering for WorkInConfidence as a Conversation Recipient (Manager)
  • Navigating around WorkInConfidence
  • Keeping your Identity Anonymous and Secure
  • Resetting Your Password / Forgotten password

20 ArticlesI want to... →

  • Translating the app
  • Getting Notifications by Text Message
  • Sending a Request to Complete a Survey to Registered Users
  • Viewing and Changing your Personal Information
  • Adding Two-factor Authentication to your Account

19 ArticlesFAQ's →

  • Translating the app
  • Example Categories
  • How to send Survey Reminders via the WorkInConfidence platform?
  • WorkInConfidence alongside other routes to speaking up
  • Some Hints & Tips for Conversation Recipients (Managers) on Textual Conversations

5 ArticlesDiscussion Boards →

  • Translating the app
  • Managing Discussion Board Notifications (for all roles)
  • Moderating Discussion Board Threads and Comments
  • Managing Discussion Boards (Admin role)
  • Enabling Discussion Boards for Your Organisation
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