As a Manager (Conversation Recipient) you are able to respond to Conversations (previously known as Dialogues) that are directed at you, this is in addition to the actions that an Employee can carry out, including starting a new Conversation. 

If you are a new conversation recipient you may want to start by reading this article which answers some of the common questions you might have. It also has a number of resources to help get you started.

Getting Started

Anonymous Conversations – I want to…

Discussion Boards – I want to…

Surveys – I want to…

Case Management – I want to…

FAQ