As a Manager (Conversation Recipient) you are able to respond to Conversations (previously known as Dialogues) that are directed at you, this is in addition to the actions that an Employee can carry out, including starting a new Conversation.
If you are a new conversation recipient you may want to start by reading this article which answers some of the common questions you might have. It also has a number of resources to help get you started.
Getting Started
- Registering for the system
- Signing in
- Re-setting your password
- Navigating around WorkInConfidence
- Setting Out of Office
- Change my password or email address
- Unlocking your account
Anonymous Conversations – I want to…
- Start a New Anonymous Conversation
- Continue or Close a Conversation
- Add Notes to a Conversation
- Change the Category of a Conversation
- Learn more about my Inbox
- Deal with an Inappropriate Conversation
- Transfer a Conversation to Another Manager