This months release brings a number of improvements to the Upload Users page including better user interface, accessibility and new features. We have also introduced the option to send out a feedback survey when a conversation is closed. The list below covers the major changes and bug fixes in this release:(note: ENH stands for enhancement) […]
Release Notes (v6.21.0) – 28th September 2021
The focus of this release has been the accessibility of the app itself as well as the survey completion. The list below covers the major changes and bug fixes in this release:(note: ENH stands for enhancement) ENH: The browser title element now changes based on the page you are on ENH: Screen readers should now […]
Release Notes (v6.20.0) – 14th September 2021
The focus of this release has been the accessibility of the pre-login pages. The list below covers the major changes and bug fixes in this release:(note: ENH stands for enhancement) ENH: Errors are now identified through ARIA in the pre-login pages and in the app ENH: Accessibility improved for the two-factor authentication page ENH: Accessibility […]
Release Notes (v6.19.3) – 2nd September 2021
The focus of this release has been internationalisation. As a result, more parts of the website are able to be translated and display information according to the language selected. Users can also now select their own time zone. When a user tries to register an account with an email that’s already registered they now receive […]
Release Notes (v6.18.0) – 27th July 2021
In this release we have added a couple of new features to surveys. The most noteworthy mention are the Multi-select pick list questions which allow users to select more than one option. Additionally it is easier to save a survey so you can return and continue editing it later. We have also added a link […]
Release Notes (v6.17.1) – 18th June 2021
This release focuses on survey personalisation and brings further changes in that regard. There is now a ‘Send progress’ page which shows the emails sent and remaining for surveys and also lets you send reminders. There’s also the ability to choose an ‘Other’ option for pick lists. Additionally, there is now also the option to […]
CCM Release Notes (v2.7.6) – 8th June 2021
In this release we have added the ability to automatically send out a request to complete a feedback survey when a case is closed. As well as the usual bug fixes and performance improvements this release includes: ENH: When creating a note on an existing case you can specify the date and time for the […]
Release Notes (v6.16.0) – 3rd June
This release introduces a new flow for survey creation and as well as improvements for the ‘Created Surveys’ page. This revamp of the survey side of the app means a more modern and cleaner look. In addition, the survey scale settings page has also been updated. Users also now have the option to receive notifications […]
Release Notes (v6.15.2) – 27th April 2021
This release introduces notifications by text for users. On logging in users now have the opportunity to set a mobile number. They also have the opportunity to opt-in or out of the types of notifications they want to receive when starting a new conversation. In addition to the usual bug fixes, accessibility and performance improvements […]
Release Notes (v6.14.2) – 31st March 2021
This release focuses on helping users keep their accounts secure by highlighting when an account has been locked due to suspicious activity on login. The app now also prevents password reuse when it has been part of a known third party breach. Please see https://haveibeenpwned.com/Passwords for more details. In addition to the usual bug fixes, […]