Administrator User Guide
As a Manager you are able to respond to Dialogues that are directed at you, this is in addition to the actions that an Employee can carry out, including starting a new Dialogue.
You might like to watch the short video below which takes you through the first steps:
Registration, Login and Account Management
- Logging in
- Forgotten your password
- Changing your password or email address
- Setting Out of Office for yourself and others
Dialogues and Messages
- Starting a New Dialogue
- Continuing a Dialogue
- Your Inbox
- Handling Inappropriate Messages
- Automatically Closing Stale Dialogues
Administering
- Promoting the System
- Managing Managers and Administrators
- Managing Pick Lists
- Customising the System – Look and Feel
- Customising the System – Settings
- Granting Support Access