Neil Thompson – WorkInConfidence Support

About Neil Thompson

Neil is COO for WorkInConfidence. He has over 25 years working to deliver innovative and quality software products.

CCM Release Notes (v2.6.0) – 26th October 2020

Posted: October 26, 2020
/ By: Neil Thompson

Today’s release added a new feature that allows case managers to upload files at the same time as adding any notes to a case. This allows them to record supporting documents along with the case. Supported file formats are: .jpg, .jpeg, .png, .bmp, .gif, .doc, .docx, .xls, .xlsx, .ppt, .pptx, .eml, .pdf, .csv, .txt. In […]

CCM Release Notes (v2.5.2) – 10th October 2020

Posted: October 10, 2020
/ By: Neil Thompson

This was a minor release for Consolidated Case Management (CCM) with a number of important changes made ‘under the hood’ to improve the performance. The major change for users is the implementation of multi-factor authentication so If MFA is enabled on your WorkInConfidence account you will now be prompted to enter your authentication code on […]

Release Notes (v6.8.1) – 23rd September 2020

Posted: September 23, 2020
/ By: Neil Thompson

With this release we have added the ability to create surveys in all languages that WorkInConfidence supports (currently English, French, Polish & Welsh) along with a number of other improvements. In addition to the usual bug fixes and performance improvements the list below covers the major changes in this release: ENH: ability to create surveys […]

Release Notes (v6.7.0) – 9th September 2020

Posted: September 4, 2020
/ By: Neil Thompson

This version adds the final part of the surveys introducing the ability to create “long” surveys. These are surveys that might have 50+ questions and are split down into sections. In addition to the usual bug fixes and performance improvements the list below covers the major changes in this release: ENH: Added the Long Survey […]

Release Notes (v6.6.0) – 8th July 2020

Posted: July 6, 2020
/ By: Neil Thompson

This version adds the ability to send conversation recipient notifications by text message as well as by email. Go to Settings > User Management> Managers and Admins to enable by adding a mobile number for the conversation recipient. In addition to the usual bug fixes and performance improvements the list below covers the major changes […]

Release Notes (v6.5.0) – 26th May 2020

Posted: May 26, 2020
/ By: Neil Thompson

This version adds the ability to preview a survey in the template library before copying it to your own instance. In addition to the usual bug fixes and performance improvements the list below covers the major changes in this release: ENH: Preview a survey in the template library ENH: Display a message when there aren’t […]

Release Notes (v6.4.0) – 13th May 2020

Posted: May 13, 2020
/ By: Neil Thompson

This version introduces the Survey Template library and Welsh translation. In addition to the usual bug fixes and performance improvements the list below covers the major changes in this release: ENH: Creation of a new Template Library for surveys ENH: added Welsh language translation ENH: added new option (Settings > User Management > Manager Order) […]

Release Notes (v6.3.0) – 1st April 2020

Posted: March 31, 2020
/ By: Neil Thompson

This version focuses on improvements to the discussion boards including notifications and moderation changes. We have also introduced multi-factor authentication for those clients that wish to enable it. In addition to the usual bug fixes and performance improvements the list below covers the major changes in this release: ENH: Change module naming from RAISE, MEASURE […]

Release Notes (v5.8.0) – 10th July 2019

Posted: July 2, 2019
/ By: Neil Thompson

This version introduces a number of new features, changes to improve the user interface as well as renaming the platform from SpeakInConfidence to WorkInConfidence. This name change allows us to better reflect the growing functionality being added in addition to the speaking up capabilities. In addition to the usual bug fixes and performance improvements the […]

Release Notes (v5.7.5) – 21st May 2019

Posted: May 21, 2019
/ By: Neil Thompson

This is a small release to tidy up some of the wording and remove the last of the “dialogues”. ENH: Change the word “dialogue” to “conversation” in report names ENH: Sort pick list name alphabetically ENH: Change the word on the CONSIDER widget to remove duplicate text ENH: Change the link name on the home […]