Neil Thompson – WorkInConfidence Support

About Neil Thompson

Neil is COO for WorkInConfidence. He has over 25 years working to deliver innovative and quality software products.

CCM Release Notes (v2.6.9) – 21st January 2021

Posted: January 22, 2021
/ By: Neil Thompson

This release concentrates on user interface improvements that will help usability on lower screen resolutions and mobile devices. As well as the usual bug fixes and performance improvements this release includes: BUG: remember the side bar state – if you close the menu it will now remain closed and persist across logins on the same […]

What’s New with WorkInConfidence – January 2021

Posted: January 20, 2021
/ By: Neil Thompson
/ In: What's New/ WorkInConfidence

This month is all about reporting New dashboard for managers and admins We’ve reviewed all the standard reports to ensure that they are still relevant and show the most accurate information names have been updated to be more clear add a total row at the bottom of tables where it has made sense to do […]

Release Notes (v6.11.1) – 16th January 2021

Posted: January 16, 2021
/ By: Neil Thompson

A small release to improve the output of the survey reports by moving from XLS to XLSX format. In addition to the usual bug fixes and performance improvements the list below covers the major changes in this release: ENH: Change to the wording on the start survey page to clarify anonymity ENH: Change the long […]

CCM Release Notes (v2.6.7) – 22nd December 2020

Posted: December 22, 2020
/ By: Neil Thompson

Following feedback from users the Manager option has been removed from when creating a case as it serves no practical value. Instead it will automatically be set to the name of the user that is logged in and has created the case. ENH: remove the Manager option when creating a new case and the equivalent […]

Release Notes (v6.11.0) – 23rd December 2020

Posted: December 22, 2020
/ By: Neil Thompson

This release includes greater transparency for users allowing them to see what information WorkInConfidence hold about them, the ability to change it and remove their account completely. In addition to the usual bug fixes and performance improvements the list below covers the major changes in this release: ENH: Changes to on-screen items to improve accessibility […]

CCM Release Notes (v2.6.6) – 8th December 2020

Posted: December 8, 2020
/ By: Neil Thompson

This release fixes an issue with Internet Explorer support: ENH: improved the wording on adding attributes to make it clear how to add BUG: fixed issue where dynamic elements (such as adding attributes and templates) weren’t working on Internet Explorer BUG: fixed formatting on some maintenance pages. If you have any questions regarding the above […]

Release Notes (v6.10.0) – 23rd November 2020

Posted: November 24, 2020
/ By: Neil Thompson

This release added a significant change to the Long Survey results which now include greatly improved reports both on-screen and in a formatted Excel report that can be downloaded. In addition to the usual bug fixes and performance improvements the list below covers the major changes in this release: ENH: New format with improved data […]

CCM Release Notes (v2.6.5) – 20th November 2020

Posted: November 20, 2020
/ By: Neil Thompson

This release introduces two new features as requested by clients: ENH: enabled browser based spell checking in the notes fields (If you are using Chrome and find that the spellchecking doesn’t work you need to enable it. Please watch this short video to see how to do that: https://www.youtube.com/watch?v=xrXr5bJ8GyA) ENH: added the ability to upload […]

Release Notes (v6.9.1) – 10th November 2020

Posted: November 10, 2020
/ By: Neil Thompson

This was a small release to improve the survey results both on screen and in the CSV download. The release included the following: ENH: added a “Did not respond” option to pick list filters where the question was optional BUG: wrapped text columns in double quotes in download to ensure comments with quotes worked correctly […]

Release Notes (v6.9.0) – 3rd November 2020

Posted: November 3, 2020
/ By: Neil Thompson

This release adds accessibility to the survey completion. Going forward every release will include improvements to the accessibility of the system. We have also changed the email address that system emails come from to help@workinconfidence.com. In addition to the usual bug fixes and performance improvements the list below covers the major changes in this release: […]

Cookie	Duration	Description
viewed_cookie_policy	1 year	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
__cfduid	1 month	The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.

Cookie	Duration	Description
IDE	1 year 24 days	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
test_cookie	15 minutes	This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.