Release Notes (v8.9.0) – 7th of March 2023

With this release we are adding a value capture feature for cases and conversations and also aiming to improve the accessibility of the admin areas. In addition, we are switching to a more vibrant colour palette for the survey XLSX files and the survey results page.

  • ENH: Value capture for cases and conversations
  • ENH: Admin accessibility improvements to a multitude of pages
  • ENH: New colour palette for the survey results page and the XLSX
  • ENH: You can now set default case fields
  • ENH: Survey questions can now be cloned
  • ENH: Added an icon leading to the User Guide
  • ENH: You can customise the text at the top of the ‘Create a case’ page
  • ENH: Additional text to try and clarify when a survey becomes active
  • ENH: It’s now clearer that Discussion Boards are available
  • ENH: New notification icon when the menu is collapsed and you have unread conversations
  • ENH: If an instance only has surveys enabled it won’t have unrelated emails being sent anymore
  • ENH: Additional text to clarify what information is needed when requesting a code
  • ENH: You can no longer submit comments more than once
  • BUG: Importing surveys as templates doesn’t work
  • BUG: Error when printing a report
  • BUG: No. of respondents gets displayed as a percentage
  • BUG: Assemble issue not handled correctly
  • BUG: Cannot download PNGs for multi-select pick list questions
  • BUG: ‘Send’ button shows up on closed conversations

Need more help? If you'd like help or support on any feature of WorkInConfidence then please get in touch by either creating a new support ticket, sending an email to support@workinconfidence.com or using the chat function in the bottom right of the page.