This release contains more Case Management improvements. The most important feature is the ability to now filter CM reports by fields.

• ENH: CM reports can now be filtered by fields
• ENH: Text changes for legal reasons
• ENH: Filters are now remembered on the Inbox/Created Surveys/Created Cases pages
• ENH: Added Total Cases & Conversations report to the dashboard
• ENH: If there’s no closed cases or conversations the average time to close says N/A
• ENH: The case closed text now specifies if a feedback survey was sent
• ENH: Added a new column to Created Cases to show when a case was opened
• ENH: Dropdowns on Created Cases now update immediately
• ENH: Individual details in a case are now hyperlinked
• ENH: Clicking ‘Save question’ now keeps you at the bottom of the page
• ENH: Decimal changes on the long survey results page
• BUG: Double-clicking issues in CM
• BUG: Error when exporting a report to CSV
• BUG: Reminder email to bulk uploaded users who haven’t set a password does not get sent
• BUG: Issue clearing template when adding a note
• BUG: Some clients had a report that no longer existed
• BUG: Large spaces left when copying and pasting into a case note
• BUG: Adding a note to a case doesn’t change the ‘Modified’ date
• BUG: No confirmation when a case is closed or archived
• BUG: Blank additional contact details cause an error
• BUG: Errors when trying to print a report or download a CSV of it