Release Notes (v8.2.0) – 20th of July 2022

This is the first reports release and contains multiple bug fixes for them. There are also some improvements to the Case Management module as a result of client suggestions.

  • ENH: Case management notes now have spellchecking enabled
  • ENH: The date and time can now be set when adding new notes to a case
  • ENH: The new note section is at the top when editing cases
  • ENH: The reports engine now works properly with pick lists
  • ENH: The weekly usage report now displays differently if there have been no conversations
  • ENH: The ‘Closure Rate’ is now shown on the dashboard
  • ENH: Underscores are now removed from graph labels
  • BUG: Deleting reports doesn’t work
  • BUG: Can’t delete sorting criteria
  • BUG: Error when searching for certain strings on Created Cases
  • BUG: File added to a note gets added with the wrong extension
  • BUG: Issues with report creation

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