This release introduces Pick Lists for capturing information. In addition to the existing Categories you can now create your own drop down lists that appear on Start a New Dialogue. We have also released nine new reports and update the existing ones. Please see here for details on how to download these reports.
The following are the major updates in this release:
- ENH: Replace Categories with Pick Lists. You can now create multiple drop downs. See here for details.
- ENH: Existing reports now can filter out active/inactive managers or categories as appropriate
- ENH: New report – Number of Open and Closed Dialogues
- ENH: New report – Closure rate
- ENH: New report – Pre-registered but not activated questionnaire
- ENH: New report – Registered and not activated questionnaire
- ENH: New report – Registered and no message sent questionnaire
- ENH: New report – Average time to closure by manager
- ENH: New report – How timely was the response from the manager
- ENH: New report – How helpful was the response from the manager
- ENH: New report – Average response time by manager
- Minor bug fixes.
If you have any questions regarding the above please contact us as support@workinconfidence.com.
Need more help? If you'd like help or support on any feature of WorkInConfidence then please get in touch by either creating a new support ticket, sending an email to support@workinconfidence.com or using the chat function in the bottom right of the page.
